Customer reviews of Langmans

By gemma griffiths-collins on 13 April 2025 | Verified purchase

Would highly recommend Langmans. From beginning to end everything was dealt with in a professional manner and things were just made simple for me! I rang up a few times with questions before purchasing my car and nothing was too much trouble! They offered me a good honest trade in deal. 6 months warranty. Very happy with my purchase! They have some lovely cars in the showroom at the minute also!

By craig robertson on 09 April 2025 | Verified purchase

Friendly and excellent honest service. Very pleased how accommodating they were with me allowing to test drive, taking my time with the decision and providing finance. Many thanks.

By Alexandra on 02 April 2025 | Verified purchase

Very good service, nice and helpful salesman, but not pushy. The whole sales process was very quick and easy.

By Leslie A on 10 July 2017 | Verified purchase

Very happy with my purchase. And with the information and service. I found them easy to work with.

By Kev D on 27 March 2025 | Purchase not verified

Over the last 20 years I have purchased 2 vehicles from Langmans, and I am now onto my 3rd. A happy experience everytime, my most recent being no different. Friendly and attentive staff, a quick and easy buying experience. Yes I found a few niggles on my "new to me" car, but each were sorted without question. Every car has a history, none are perfect even from new. The issue only comes from how the dealer handles it.... I have no complaints. I would recommend.

By Anonymous on 20 February 2025 | Purchase not verified

Found the car through a broker and was approved for finance. The car was available straight away and picked up the next working day. I was told it had passed MOT and had a service before the car was collected. Drove as far as Bristol and the UREA light came on as well as a grinding noise coming from the front left tyre, i called the garage and they told me to wait a couple of days and if it’s still a problem take it to my local garage. Due to the grinding noise, i booked it in with my local garage straight away. The day after the engine management light came on, my garage checked the car over and came back with possibly £2000 worth of work that needed to be fixed. The oil pump/oil pump sensor needed fixing, the ball joint/wheel bearing needed replacing, the clutch needed replacing and the thrust bearing along with problems with the ADBLUE sensor plus more that my garage has told me but i can’t recall off the top of my head. The garage was informed and i was told to bring the car back the next day (i live over an hour away from the garage). i was also told there would be a courtesy car waiting for me. I arrived the next day and the courtesy car was not there and they didn’t know when it was going to arrive. We also checked the service book and there was no evidence of a service being done before i collected it let alone the fact it wouldn’t have passed MOT with a wheel bearing needing replacing nor would it pass with an admissions fault.

Reply from Langmans on 25/03/25

I would like to reply and apologise that the UREA light came on the day after you collected the car. We did service and mot the car the week before you collected. We were ready to loan you a car and fix the problem but the last customer was late returning the loan car and your partner was swearing that the loan car wasn't ready for you. When you weren't prepared to wait I offered you an immediate refund which you accepted.

By Krzysztof Z on 28 December 2024 | Purchase not verified

If you want buy from him good luck, you will need this.

Reply from Langmans on 30/12/24

Hi, Please can you provide your name and maybe your Reg Number of your car so that I may address your feelings for you to leave this unfair comment. Richard Langman. Garage Owner.

By Christopher K on 02 May 2024 | Purchase not verified

Looking for a second hand Yeti I saw one advertised on the Langman's website and arranged to visit. The car was absolutely as described and performed well on our test drive. Richard was courteous and helpful throughout; he pointed out a couple of minor defects which he had corrected by the time we collected the car. Richard kept in regular touch with us, all the paperwork was done with minimum fuss and collection was trouble-free. Richard and Liam were a pleasure to deal with and the whole experience effortless. Highly recommended.

By Martin G on 14 September 2023 | Purchase not verified

Purchased a Pugeout 208 in September collected the vehicle which was very clean and tidy, I purchased from Bridport on line the sale and collection was seamless.. A couple of issues where rectified on the day I can't thank Richard and Adrian enough for their help. Great car, great drive, great people. 5*.

By Pip F on 14 September 2023 | Purchase not verified

I've been using Langmans for years and these 5 stars are testament to the excellent customer service and repairs which are reasonably priced (especially compared to main dealers), efficient loan cars and brilliant second hand cars for numerous children! Thank you for your exceptional service - can't recommend highly enough!